Orientation For Jersey Shore University Medical Center

Medical & Dental Staff Officers 2023-2024

Department Chairs

Anesthesiology
Michael Entrup, MD
Michael.Entrup@hmhn.org
732-776-4945

Dentistry
Paul Condello, DMD (Interim)
Paul.Condello@hmhn.org
732-539-3360

Emergency Medicine
Harry Kopolovich, MD
Harry.Kopolovich@hmhn.org
732-776-4510

Family Practice
John Gumina, MD
John.Gumina@hmhn.org
732-625-3166

Medicine
Angelo Chinnici, MD (Interim)
drchinnici1@aol.com
732-775-7978

Neurology
Alan Colicchio, MD
Alan.Colicchio@hmhn.org
732-530-2595

Neurosurgery
Shabbar Danish, MD
Shabbar.Danish@hmhn.org
732-974-0003

OB/GYN
Scott Smilen, MD
Scott.Smilen@hmhn.org
732-776-3797

Orthopedics
Ramil Bhatnagar, MD
Ramil.Bhatnagar@hmhn.org
732-974-0404

Pathology
Brian Erler, MD
Brian.Erler@hmhn.org
732-776-4148

Pediatrics
Harpreet Pall, MD
Harpreet.Pall@hmhn.org
732-776-4860

Psychiatry
Stacy Doumas, MD
Stacy.Doumas@hmhn.org
732-776-4930

Radiology
Rahul Patel, MD (Interim)
Rahul.Patel@univrad.com
732-390-0040

Surgery
Thomas Bauer, MD
Thomas.Bauer@hmhn.org
732-776-3690

Urology
Matthew Tobin (Interim)
drmst18@gmail.com
732-775-8444

Shared Culture

1. Our organization actively seeks to shape and lead the future of health care. Ideas that improve patient care are valued no matter where they come from in the organization. We strive for flawless execution in every interaction and focus on outcomes that matter to patients. Our focus is on the whole person to heal people better and deliver the best experience through a collaborative care team. We proactively share knowledge across the network and foster trust and collaboration.
2. MISSION, VISIONA AND BENEFITS – WE WILL-BECAUSE – I AM
3. WE WILL: Transform healthcare and be recognized as the leader of positive change
4. BECAUSE: Innovation is in our DNA, compelling us to create a world where the highest quality care is human-centered, accessible and affordable; we deliver outcomes that matter most; and excellence is the standard.
5. I AM: Creative, Courageous, Compassionate, and Collaborative.

Quality and Public Reporting

Patient Safety & Quality

HMH Wayfinding - Internal GPS

The HMH Wayfinding app is our digital navigation tool to find your way around Hackensack Meridian Health hospital facilities. The app provides step by step directions throughout the campus. Users may view the indoor maps, search for a specific location, browse common points of interest, and/or navigate to a selected destination. It updates every second to match your current location, the “Blue Dot” helps guide users during Navigation. Parking Planner will recommend that the best place for a user to park based on a selected destination. The user may save the parked car location so he/she can return to it after the visit.

Search "HMH Wayfinding" in the iOS app store or Google Play store

Physician Parking

There are two parking lots reserved for the Medical and Dental Staff at Jersey Shore University Medical Center. The best way to reach either is by entering the hospital property at the stoplight entrance on Corlies Avenue.

The first lot is directly in front of the hospital to the immediate right of the main entrance. The second lot is on the first floor of the Harbor parking garage. Follow the loop road past the new D & T building and then make the first right into the garage.

Both lots are gated at all times. Access is by swipe of your hospital ID badge. If both lots are full, you may valet park free of charge.

For questions about parking matters, please contact hospital security at 732-776-4183.

Bylaws and Regulations

• Bylaws
• Policy PDFs Folder

• Medical and Dental Staff Rules and Regulations
• Rules and Regulations PDFs Folder

Code of Conduct

Hackensack Meridian Health
Jersey Shore University Medical Center

DISRUPTIVE BEHAVIOR – CODE OF CONDUCT

Disruptive behavior is considered a safety issue that results in staff intimidation and apprehensive communication regarding the welfare of patients. Disruptive behavior has no place in the hospital.

Examples of disruptive behavior:

• Losing one’s composure/temper.
• Engaging in intimidating or abusive behavior of any sort, physical or verbal.
• Using profanity or similarly offensive language.
• Making degrading or demeaning or offensive comments regarding patients, residents, employees, physicians or the organization.
• Making derogatory comments regarding the quality of care provided by the organization, any physicians on the Medical Staff, nurses, or any other personnel.
• Engaging in any retaliatory or abusive conduct with respect to any individual who has filed in the past, or may file in the future, complaints or concerns.
• Using non-constructive criticism addressed to its recipient in such a way as to intimidate, undermine confidence, belittle, or imply stupidity or incompetence.
• Unwillingness to work cooperatively and harmoniously with other personnel or members of the medical staff. This includes silence/non-communication as a means of retaliation, such as refusing to answer questions, calls, answer pages, walking away from someone talking to you or otherwise using silence as an avoidance tactic.

Both the Hospital Policies and Medical Staff documents provide a mechanism and process for the confidential reporting, investigation and corrective actions necessary to manage any reports of disruptive behavior.

Cultural Diversity

The following negative behaviors can contribute to a hostile work environment for diverse team members and practitioners, including:

• Discrimination.
• Stereotyping.
• Harassment.
• Intimidation.
• Collusion.
• Noncompliance with policy and civil rights laws.

To support and value diversity, you must know and comply with Federal laws, and the Equal Opportunity and Affirmative Action policy.

EMTALA Regulations

It is the policy of Jersey Shore University Medical Center to comply with the standards of EMTALA regulations in providing a medical screening examination and such further treatment as may be necessary to stabilize an emergency medical condition for any individual coming to the ED seeking treatment, regardless of the individual’s medical or psychiatric condition, race, religion, age, gender, color, national origin, immigration status, sexual preference, handicap or ability to pay. The hospital shall not delay providing an appropriate medical screening examination or further medical examination and stabilizing treatment to inquire about an individual’s method of payment or insurance status or to request preauthorization from a managed care plan. Refer to Policy: https://hmh-jerseyshoreumc.policystat.com/policy/3397510/latest/

Falls

All patients will be assessed for fall risk upon admission, transfer to another unit or as needed based on patient condition.

An individualized plan of care to reduce the risk of falling will be implemented based on the Falls Risk Score. Individualized interventions may include but are not limited to:

• Patient will wear a yellow armband.
• Moving patient closer to the nurses desk.
• Request for PT/OT evaluation.
• Up with assistance or assistive devices (walker, lift, etc.).

High risk for injury is signified by:

• A yellow star with a red flag will be placed at the entrance to the patient’s room.
• Consider the need for patient watch or observation.

Staff are responsible to educate the patient and their family/significant others on falls prevention measures.

Hand Off Communication

Health care has numerous types of patient hand-offs, including, but not limited to:

• Nursing shift changes.
• Physician transfer of complete responsibility for a patient.
• Physician transfer of on-call responsibility.
• Acceptance of temporary responsibility for staff leaving the unit for a short time.
• Anesthesiologist report to post-anesthesia recovery room nurse.
• Nursing and physician hand-off from the emergency department to inpatient units, different hospitals, nursing homes, and home health care.
• Critical laboratory and radiology results sent to physician offices.

IPASS - is a tool for communicating information about a patient to another care provider during hand-off.
I: Illness severity- Stable, watcher, unstable.
P: Patient summary- This includes the events leading up to the admission, the course of their hospital stay, ongoing assessments and the patients plan.
A: Action list-This is the “to do “list, creates a time line, what is still pending and anticipated completion.
S: Situation awareness and planning- Knowing what is going on, or currently happening with the patient and communicating a plan.
S: Synthesis by receiver-The receiver summarizes what was heard, has an opportunity to ask questions and restates key action or to do.

HIPAA Rules

It is the obligation of every employee to protect the privacy and confidentiality of our patients by always remembering to:

• Discuss matters pertaining to a patient in a private setting and not in public.
• Close the doors to the room or bathroom when appropriate.
• Obtain the patient’s consent for procedures and the disclosure of information.
• Be aware of the tone of your voice and the degree to which your voice carries when speaking to others

Impaired Professional

The term impaired is used to describe a practitioner who is prevented by reason of illness or other health problems from performing his/her professional duties at the expected level of skill and competency. Impairment also implies a decreased ability or unwillingness to acknowledge the problem or to seek help to recover. It places the practitioner at risk and creates a risk to public health and safety. Some signs of impairment are deterioration of hygiene or appearance, personality or behavior changes, unpredictable behavior, unreliability or neglecting commitments, excessive ordering of drugs, lack of or inappropriate responses to pages or calls, decreasing quality of performance or patient care.

The Vice President of Medical Affairs will assist the entry of a suspected or confirmed impaired practitioner into evaluation, appropriate treatment and/or rehab. Information and concerns about a suspected or confirmed impairment of a Medical Staff member can be referred to the JSUMC VP of Medical Affairs for evaluation. Referrals can be from the physician him/herself, another medical staff member or hospital staff member. Reference: Medical Staff Code of Conduct and/or Physician Health Policy

Organ Donation

All deaths must be screened as potential organ/tissue/eye donor. In compliance with NJ law and Joint Commission Standards addressing compliance with such applicable laws.

The New Jersey Organ and Tissue Sharing Network is procurement agency for JSUMC.

Before approaching the family, the nurse contacts the organ procurement agency who evaluates the patient for suitability as a donor.

Organ procurement procedures shall be followed as defined by Hackensack Meridian policy Organ and Tissue Donation.

Pain Management

JSUMC respects the patient’s right to effective pain management. The identification and treatment of pain is an important component of the plan of care. Pain Management is a multi-disciplinary process, characterized by continual coordination and communication of the plan of care. Effective pain management increases patient comfort, reduces unwanted side effects and enhances patient satisfaction. Pain medication should be ordered with specific details regarding indications and dose. Range orders for medication should give nursing clear direction about which dose within the range is appropriate. When multiple medications are ordered for pain, specific guidelines for which medication to give for each type of pain should be provided. Pain is generally assessed using the 0-10 scale: 0=no pain, 10=worst pain. For patients that can’t understand or prefer not to use the numeric scale, a modified pain scale will be used, including those developed for pediatric patients. When pain is present a comprehensive assessment will be completed and will include: intensity, onset, locations duration, characteristics, aggravating and relieving factors.

Patient Confidentiality

PATIENT / FAMILY EDUCATION

The Medical Staff should be actively involved in providing education to the patient and family relative to findings, conclusions, recommendations and actions.

Based on the patient’s condition and assessed needs, the education and training provided may include:

• Explanation of the plan for care, treatment, and services.
• Basic health practices and safety.
• Information on the safe and effective use of medications.
• Nutrition interventions and modified diets.
• Discussion of pain, the risk for pain, the importance of effective pain management, the pain assessment process, and methods for pain management.
• Information on oral health.
• Information on the safe and effective use of medical equipment or supplies.
• Habilitation or rehabilitation techniques to help the patient reach maximum independence.

The patient’s understanding of the education and training provided should be evaluated.

Abuse and Neglect

All patients should be informally screened at admission for signs of abuse and neglect. If abuse and/or neglect is suspected, you should:

• Report this immediately to the RN Case Manager or care center Social Worker.
• Document findings, observations and statements made by the patient or family/care-giver(s) which support the suspected abuse/neglect.

Possible indicators of abuse/neglect may include:

• Patient states that abuse/neglect occurred.
• Repeated and/or unexplained traumatic injuries.
• Explanation of injuries is vague or refuses to explain.
• Patient exhibits fear, withdrawal or unnatural compliance in presence of caregiver.
• Suspicious history (similar episodes of unexplained injuries, “doctor hopping”, etc.).
• Unusual delay in obtaining treatment of injuries.
• Suicide attempts, depression or anxiety.
• Multiple somatic complaints.
• An overprotective partner who will not leave the patient to talk alone with caregiver.
• Evasive responses to questions.

PhotoID Badge

Photo Identification Badge Center, Second Floor, Northwest Pavilion, Room 2043

Hours

Monday through Friday
7:00 to 9:00 a.m.
3:00 to 5:00 p.m.

Directions

From the Kurr Atriumtake the escalator to the second floor. The Badge Center is located behind the Reception/Security Desk at the top of the escalator.

From the Guest Parking Level of the Harbor Parking Garage (second level), enter the Northwest Pavilion through the revolving doors. The Security/Reception Desk will be directly on your right.

CLICK TO DOWNLOAD THE PHOTO ID FORM AND BRING IT WITH YOU TO THE BADGE CENTER OR YOUR BADGE WILL NOT BE ISSUED. You do not need to have it signed by a Manager.

Rapid Response Team

The Rapid Response Team provides a process for nurses, patients, and/or family members in assessing, stabilizing and if necessary, transferring a patient to a higher level of care. The team includes a physician, respiratory therapist, nurse supervisor and RN with critical care experience.

RRT calls are made by dialing the hospital operator and giving the exact location of the patient. A simultaneous call will be placed to the attending physician by the nursing unit staff.

Reasons to call include:

• Any genuine concern or worry that a staff member, patient or family member has regarding a patient's deterioration.
• Acute change in heart rate (HR), systolic blood pressure (B/P), respiratory rate (RR) and/or effort, neurological status change, a failure to respond to treatment/intervention.
• Examples include, but are not limited to:
  • Airway if threatened.
  • Breathing: respiratory rate < 8 or > 30; SPO2 < 90%.
  • Circulation: pulse rate < 40 or <130;Systolic blood pressure <90.
  • Neurology: Sudden change in level of consciousness; motor or sensory function; repeated or extended seizures.

The family may initiate a RRT call if they are worried about the patient’s condition.

Reporting Concerns

Health care workers may anonymously report without fear of disciplinary action any urgent patient safety or quality concern as well as an improvement idea to:

• Hackensack Meridian Comply Line: 1-877-888-8030.

If the quality concern has not been adequately addressed, staff may also report their concerns to:

Joint Commission
Office of Quality Monitoring
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
(800) 994-6610 or via e-mail: complaint@jointcommission.org

Restraints

A restraint is defined as any device which restricts the patient’s movement and cannot be removed by the patient.

Restraint devices may only be used after less restrictive alternatives have been tried and have proven unsuccessful.

Use of any restraint device requires:

• A time/dated order for initiation, and
• A time/dated order every 24 hours for continuation.

Reassessment of the need for restraints must be completed by the team and physician or LIP every 24 hours. The physician must document that the patient has been seen and evaluated for every renewal order.

Restraints should be discontinued when the patient:

• Makes no attempt to pull on/out or otherwise disrupt tubes, lines, dressings, wounds, monitors, etc.
• Exhibits diminished restlessness.
• Demonstrates consistent ability to perform tasks safely.
• Calls for assistance.

Translators/Interpreters

Additional Language Assistance information is available in the “policy” MHS-HR-01-2713.

Hackensack Meridian Health will provide meaningful access to health care through effective communication at no cost to patients who are Limited English Proficient (LEP), Deaf and Hard of Hearing, and Visually Impaired.

The Language Assistance Program Administrator is responsible for the coordination, implementation, and management of this policy as well as any related grievances. For grievances associated with the provision of auxiliary aids and services, patients and team members may also file a grievance with the LAP Administrator/Guest Relations at each site.

For qualified SIGN LANGUAGE interpreters call the PATIENT REPRESENTATIVE AND/OR THE NURSING SUPERVISOR.

Fire Safety

Fire Safety – if you see a fire: RACE

R: Rescue anyone in immediate danger

A: Activate the fire alarm – pull box.

C: Contain the fire. Close doors and windows.

E: Extinguish the fire, if you are not in danger

PASS - Pull the pin, Aim at the base of fire, Squeeze the handle, Sweep from side to side.

RED COVERS or RED OUTLETS identify electrical outlets with emergency generated power. Life sustaining equipment (ventilators; cardiac monitors; IVs) should be plugged into these RED OUTLETS AT ALL TIMES.

2019-2020 JSUMC & RBMC Residency & Fellowship Contact List

Hand Hygiene

• Alcohol hand sanitizer is the most effective method to clean hands.
• Handwashing is to be performed before and after contact with each patient.
• Wash your hands when they are soiled:
  • after personal use of restroom,
  • after caring for patients with Clostridium Difficile disease.
• Use soap & water-scrub for 15 seconds, use paper towel to turn off faucet.
• Use disinfectant wipes for your stethoscope.

Prevention of Hospital Acquired Infections (HAI)

General Prevention:

• Perform hand hygiene:
  • clean hands before and after patient/environmental contact every time.
• Follow Standard and Isolation precautions.
• Disinfect equipment between each patient.

Prevention of Clostridium Difficile infection:

• Mandatory hand washing with soap and water – no alcohol foam.
• Algorithm developed for patients with diarrhea – isolate until ruled out.
• Disposable isolation equipment.
• Antimicrobial Stewardship.

Prevention of Multi-Drug Resistant Organisms (MDROs):

Use Isolation Precautions for all known or suspected patients infected or colonized with an MDRO or other epidemiologically significant organism. Click to view Isolation Precautions for Selected Infections and Conditions.

• Follow hospital policies for Contact, Enhanced Contact, Droplet and Airborne Isolation Precautions.
• Always use the appropriate PPE for Contact, Enhanced Contact, Droplet and Airborne Isolation Precautions.
• Use disposable isolation equipment (blood pressure cuff, thermometer and stethoscope).
• Wipe personal stethoscope with hospital approved disinfectant wipe.
• Bleach wipes indicated for C. diff, Norovirus, Rotavirus and Enteroviral infections.
• Patients readmitted with a history of MRSA (< 2 years) are isolated and then screened using PCR.
• Use of decolonization therapy is not routinely indicated.
• Patient will need to have a negative nasal swab for MRSA with no other signs or symptoms of MRSA infection or open wounds to discontinue precautions.
• Patients readmitted with a history of gram negative MDROs or VRE (< 6 months) are isolated for the duration of hospitalization.
• CRE organisms are managed with Contact precautions for the duration of admission.
• Infections caused by these organisms are associated with high mortality rates.
• CRE possess carbapenemases which can be transmitted from one Enterobacteriaceae to another, potentially facilitating transmission of resistance.
• No surveillance cultures are needed to discontinue precautions for these organisms after 6 months.
• Patients with C. difficile who have clinically significant diarrhea are placed on
• Enhanced Contact Precautions.
• Mandatory hand washing with soap & water – No alcohol foam.
• Isolate patient until ruled out with PCR or patient has formed stool >24hrs.
• Sending stool for testing in the absence of signs and symptoms can detect colonization, not true infection.
• The PCR assay is not to be used as a test for cure.
• Use bleach wipes for disinfecting stethoscope between patients.
• Alcohol pads and ammonia wipes are not sporicidal.

Prevention Central Line Associated Blood Stream Infection (CLABSI):

Follow CLABSI Bundle policies and practices.

• Prior to insertion of a central venous catheter, educate patients and, as needed, their families about central line–associated bloodstream infection prevention.
• Use a catheter checklist and a standardized protocol for central venous catheter insertion.
• Perform hand hygiene prior to catheter insertion or manipulation.
• For adult patients, do not insert catheters into the femoral vein unless other sites are unavailable.
• Use a standardized supply cart or kit that contains all necessary components for the insertion of central venous catheters.
• Use a standardized protocol for sterile barrier precautions during central venous catheter insertion.
• Full body drape, masks, caps, eye protection and sterile gown & gloves.
• Use CHG for skin preparation during central venous catheter insertion.
• Use a standardized protocol to disinfect catheter hubs and injection ports before accessing the ports.
• Evaluate all central venous catheters routinely and remove nonessential catheters when no longer indicated.

Prevention of Catheter Associated Urinary Tract infection (CAUTI)

Follow CAUTI Bundle policies and practices:

• Educate patients who will have an indwelling urinary catheter, and their families as needed, on CAUTI prevention and the symptoms of a urinary tract infection.
• Use a catheter checklist (click to view) and a standardized protocol for urinary catheter insertion.
• Use an indwelling urinary catheter when the patient meets CAUTI Bundle criteria:
• Consider alternative methods of urinary drainage for selected patients such as:
• Intermittent catheterization (i.e. spinal cord injury).
• External catheterization (condom catheter) in males without obstruction or retention.
• Programmed toileting.
• Bladder scanning to determine urinary retention.

Note: Urinary catheters should not be inserted simply to monitor outputs with the exception of the need for exacting accuracy in certain critically ill patients. Use other means to monitor outputs in the incontinent patient, such as daily weights.

• Follow CAUTI Bundle for inserting and maintaining an indwelling urinary catheter.
• Limit use and duration when indications are no longer met.
• Perform hand hygiene prior to catheter insertion or maintenance care.
• Use aseptic techniques for site preparation, equipment, and supplies.
• Secure catheters for unobstructed urine flow and drainage.
• Maintain the sterility of the urine collection system.

I would like to take the opportunity to welcome you to the Hackensack Meridian Health Information Technology department. We have many exciting programs offered by our department that can be a supportive tool in assisting you in your practice.

Physicians can access the Epic Hackensack Meridian Health Information System from a remote site (home, office, laptop, and mobile devices) retrieving nurses’ notes, lab results, and medical records.

Within the Epic system:

• In Basket gives the physician capability to review, edit and approve by electronically signing transcription documents on-line from a campus, home or office.
• Order Entry Physician can type an order (medications, labs, x-rays, etc.) from any computer terminal, orders will generate instantaneously into the patient’s electronic chart.
• Advanced Directives obtained in the Emergency Department and scanned into the system
• Emergency Department Documentation including clinical notes as well as discharge instructions
• Visit Documentation including:
  • Coding Summary as coded after discharge by Health Information Management
  • Medication Admin Record the final MAR at discharge for any hospital stay
  • Cumulative Order History for any Hackensack Meridian Health hospital stay
  • Online Physician Progress Notes as part of Epic Documentation
• Prescription History – The patient’s medication history is visible, so physicians can accomplish medication reconciliation.
• Pathology Results including enhanced graphics and scanned documents from outside sources.
• PACS images linking diagnostic imaging results enabling physicians to read text reports and linked to the associated image without signing into a separate application.

Information Technology has a dedicated trainer physician application liaison (PAL) that is available to in-service any physician on the Epic application.

Please contact Francine Mattis for any IT-related questions at 908-675-3322.

Francine Mattis
908-675-3322
Francine.Mattis@hmhn.com

A clinical physician liaison is available on campus to in-service physicians on any or all of these programs. The campus Clinical Physician Liaison is located in the physician lounge, Monday-Friday from 8:00am – 4:30pm, and will be able to assist you with any I/T questions or training.

Our traveling clinical physician liaison can provide support to physicians and their office staff to optimize access and use of our clinical information Systems and tools

Please call your campus clinical physician liaison, Francine Mattis at 908-675-3322 with any IT related questions!

Epic Training

Contact for MD Credentials Epic Training

Epic Education
732-897-2547
EpicEducation@hmhn.org

Physician Online Directory

Click on Find a physician.

Search by name, specialty or facility

PHYSICIAN PORTAL

Go to: https://hmhmaestro.org/en/Helpful-Tools/Hospital-Directory/Jersey-Shore-University-Medical-Center

Call Schedules, Clinical Trials, Contact information, Bylaws, Policies and Procedures, CME Calendar

Events, Medical and Dental Staff meetings

When computer systems are down, planned or unplanned, notices will be posted and alternate documentation procedures, order entry, etc. will be provided.

PLEASE CHECK WITH THE CHARGE NURSE ON THE UNIT FOR SPECIFIC INSTRUCTIONS.

Patient care documentation during the downtime will be completed on paper downtime forms.

The following will be entered when functional:

• New medical orders
• Alerts
• Immunizations
• Allergies
• Height/Weight
• Home Meds new patients
• New IV starts on MAR
• Any insertion of new drains or airways

If you are having problems with any computer or printer located throughout the system, please contact the Help Desk at Ext. 3333 for assistance.

Remote Access

How to Install Citrix Client

Laptop/PC:

• Through your internet browser, go to connect.hmhn.org 
• Enter your Network username and password 
• Select you Duo Authentication Method
  • Respond to your Duo Notification
• If you are prompted to download or detect receiver (click button to download or  detect):  
  • Click “Open Citrix Workspace Launcher”

Mobile Device: 

• Download the Citrix Workspace App from your devices App store (or Play Store) • Open Citrix Workspace App 
• “Company Store URL” information is:
  • Connect.hmhn.org

• Enter your HMHN network username and password 
• Through your internet browser, go to connect.hmhn.org 
• Enter your Network username and password 
• Select you Duo Authentication Method
  • Respond to your Duo Notification

Please contact your Physician Application Liaison for device specific instructions or if  you need any assistance with accessing remotely.

Duo Enrollment

Duo is an iPhone/Android app that allows HMH to confirm your identity before granting remote access to your personal data and HMH systems. Click here for additional information and download instructions.

You need Duo to remotely access:

• Apps such as Epic, Office 365 and MyWay – PeopleSoft
• VMware
• Citrix
• connect.hmhn.org
• connect.hackensackumc.org
• remote.meridianhealth.com
• providers.hmhn.org (for provider only remote access to Epic)

Maestro (Secure Texting)

Maestro is Hackensack Meridian Health’s online, centralized platform designed to make finding and sharing information easier for physicians. To access the call schedule, retrieve Contact information and more, visit jsumcdoctor.com.J

Booker Health Sciences Library
Jersey Shore University Medical Center

732-776-4265 (Main)
732-776-4530 (Fax)
jsumclibrary@hmhn.org

Darlene Robertelli, Medical Library Director
Darlene.Robertelli@hmhn.org
732 -776-4265 / 732 -776-4266

Chunwei (Charlie) Ma, Systems Librarian
Chunwei.Ma@hmhn.org
732-776-4636

Located on the ground floor Booker Pavilion in JSUMC with 24/7 access with JSUMC ID Badge.

Access to electronic books and journals as well as various databases including UpToDate (offers free CMEs), Lexidrug, ClinicalKey, and Cochrane Database of Systematic Reviews.

• Access us from the homepage of MyHMH, click on Departments, and then click on Medical Libraries.
• You can also access Booker Library remotely from home or office through the Citrix sign-in portal.
• No password needed when using any Hackensack Meridian Health networked computers.
• If you need a literature search, journal articles or book chapters, we can assist you in obtaining them.
• We can also assist you with the activation of mobile Apps for UpToDate, Lexidrug, and ClinicalKey.

Don’t hesitate to contact our librarians if you have any further questions or need our assistance for your research needs. We’re here to help you!

Jersey Shore University Medical Center has team members dedicated to marketing and public relations efforts that support the medical center’s programs and services. Some of the best storytelling comes from physician and patient testimonials. We are eager to hear about the great work our physicians are doing, and especially new and innovative procedures and treatments. (If a patient interview is required for the project, the physician’s office must facilitate that verbal consent for HIPAA purposes before providing contact information to the PR/Marketing department.)

Some of the opportunities include:

• HealthU Magazine – Features strategic patient testimonial stories, as well as health tips from clinical experts. The magazine is mailed to homes four times a year, there is generally a 6+ month lead time for story consideration, and all story ideas are vetted through the network editorial team for a coordinated approach.
• HealthU Online Blog/Podcasts/E-newsletter – Features strategic patient testimonial stories as well as health articles from clinical experts. Some articles are distributed via e-newsletter. Visit HMHforU.org for samples and to sign up for our e-newsletter.
• Press Releases – Prepared when there are new or exciting procedures, technology, or services offered.
• Radio and Media Interviews – Physicians are often needed to speak as medical experts on various topics. These requests often need immediate response with less than 24-hour notice.
• Videos – Physician videos (less than 2 minutes in length) are created to discuss particular procedures, expertise, or relevant health topics. These are often used for the hospital’s website and on social media.
• Community Lectures – Through the network’s Community Outreach department, physicians are often needed to speak at various community lectures. We seek physicians who are comfortable with public speaking for these requests.
• Health Fairs – Opportunities may be available for our physicians to actively participate in health fairs in the community
• Academics – Opportunities to give a lecture on your specialty at CME events or Grand Rounds.

As a new member of the medical staff, please feel free to reach out to:

• Marketing – 732-776-3756
• Public Relations – 732-776-2476
• Community Outreach - 732-414-6736
• Academics - 732-776-3450

Health Information Management (HIM)

Hours of Operation: Monday to Friday: 6am - 4:30 pm; Saturday and Sunday: 8am - 2:30 pm

Located on Ackerman 1
Julia Finn – Manager Julia-finn@hmhn.org 732-776-4243

Please swipe your ID to enter after business hours to use the locked PCs.

Dictation Cards: HIM can provide Dictation cards if needed.

Chart Completion:

Charts are completed electronically. Reminder letters are faxed to the physician’s Epic In-Basket on Wednesdays.

Records must be completed within 30 days of discharge to be compliant with state and federal regulations. Operative Reports must be dictated immediately after surgery.

H&Ps must be completed / updated within 24 hours of admission.

Deliquent Charts that are not completed within the above timeframe put physicians at risk for suspension. Suspension occurs weekly on Wednesdays.

Transcription

• Dictation guidelines – see reference card
• Report work types – see reference card
• Incorrect report work type or medical record number – can delay turnaround times

Medical Staff Services Office Hours and Contacts

Office Hours: Monday – Friday 7:30 a.m. to 5:00 p.m.
Ackerman First Floor, Suite 119

Lisa Levin, MPA, CPMSM, CPCS
Manager, Medical Staff Services
Lisa.Levin@hmhn.org
732-776-4689

Debra Campagnola
Senior Medical Staff Credentialing Coordinator
Debra.Campagnola@hmhn.org
732-776-4327

Adelaide Arias
Senior Medical Staff Credentialing Coordinator
Adelaide.Arias@hmhn.org
732-776-4688

Beverly Howey
Administrative Assistant to the Medical Staff President and Department of Orthopedics
Beverly.Howey@hmhn.org
732-776-3877

Beth Richter
Administrative Assistant
Beth.Richter@hmhn.org
732-776-3170

Mailing Address:
Medical Staff Office
1945 Route 33, Neptune, NJ 07753
Phone: 732-776-4250
Fax: 732-776-2698

Contact Information for Clinical and Unit-Based Pharmacists

*JSUMC offers a postgraduate year-1 (PGY-1) pharmacy residency program that employs four (4) residents for a one year residency experience; these residents rotate throughout all clinical areas described in this table.

Pharmacy Teaching Opportunities

*Faculty from the Ernest Mario School of Pharmacy at Rutgers University are employed by HMH for clinical and teaching services. They work interprofessionally in their specialty area and routinely provide experiential teaching for pharmacy students and residents.

aRounds with pediatrics; brounds with CCU; crounds with Med Teams A and/or B; drounds with Hematology/Oncology teaching service; erounds with MICU/SICU.

Pharmacy Unit Contact Information

Links to Frequently Requested Medical Information

• SALAD (sound alike, look alike drug) Posters
• Safety Clinical Pearls
• Automatic Therapeutic Substitutions
• IV-to-PO Substitution List
• Automatic Stop Order Policy for Medications
• IV Medication Administration Guidelines
• Standard Concentrations and Drug Information for IV Drips (adults)
• Andexanet Alfa Criteria and Dosing Guide
• Vitamin K Guidelines
• Heparin Protocols
• Insomnia Medication Guidelines
• Midline Catheter – Do Not Infuse List
• Alternatives to Opioids (ALTO) Guidelines
• Antibiograms
• OneLink

Pharmacy-Related Websites

• Dashboard
• Pharmacy Dashboard
• Formulary Request Form

Jersey Shore University Medical Center On Call (AMION)

Compensation for Services Provided

Hackensack Meridian Health
Jersey Shore University Medical Center

Congratulations on your recent appointment to the Medical and Dental Staff of Jersey Shore University Medical Center (JSUMC).

JSUMC has engaged with some specialties and practitioners on the Medical and Dental Staff to provide services through a Professional Service Agreement (PSA), e.g EA Health Program related to call. If you will be providing any services for which you expect to receive compensation, you must sign a contract with JSUMC before you can participate and be paid for these services. No compensation is made in JSUMC or Hackensack Meridian Health without a signed contract.

Thank you for joining our Medical and Dental Staff. We look forward to a long and mutually beneficial relationship.

Sincerely,
Kim L. Carpenter, M.D.
Chief Medical Officer

Office: 732-776-4734

EA Health Program

Hackensack Meridian Health Hospitals Corporation has entered into a contract with EA Health Corporation, as a third-party provider, to compensate physicians providing on-call services to Jersey Shore University Medical Center’s Emergency Department(s). In order to participate and receive compensation, physicians must sign a Professional Services Agreement with EA Health... Thank you for your participation!

Jersey Shore University Medical Center - EA Health Program

Hackensack Meridian Health Hospitals Corporation has entered into a contract with EA Health Corporation, as a third-party provider, to compensate physicians providing on-call services to Jersey Shore University Medical Center’s Emergency Department(s). In order to participate and receive compensation, physicians must sign a Professional Services Agreement with EA Health.

Enclosed for your review are the following materials:

• Eligibility and Compensation- determines physician and patient eligibility, and defines compensation.
• Enrollment Memorandum – how to obtain a Professional Services Agreement and how to enroll with EA Health.

For additional information, please feel free to contact the following individuals:

Mary Moore
Jersey Shore University Medical Center - EA Program Liaison
(732)776-2959 Mary.Moore@hmhn.org

Kelly Wheatley
EA Health Client Operations Manager
(866) 803-2262 Kelly.Wheatley@EAHealth.co

Debbie Huber
EA Health VP of Sales & Business Development
(866) 803-2262 Debbie.Huber@EAHealth.co

Fredrick Swingle
EA Health Client Operations Senior Director
(866) 803-2262 Fred.Swingle@EAHealth.co

Physician Eligibility and Compensation

Eligibility:

Participating Physician is a physician who is duly licensed and qualified to practice medicine in the State of New Jersey practicing in one of the specialties approved by the Hospital, who has been selected and approved as a Participating Physician by the Hospital to perform Coverage services, and will serve as one of a panel of other physicians providing Participating Physician Services.

Compensation:

EA Health shall reimburse Participating Physician for Participating Physician Services provided to EA Patients a Fee-For-Service rate per relative value unit (“RVU”) for each Service. Please see Professional Services Agreement for more information.

Patient Eligibility for the EA Program:

A patient must be an Uninsured Patient seeking services at Facility’s Emergency Department, or admitted from the ED to receive a higher level of care for treatment for which such Unassigned Patient’s attending physician determines that the consultation services of Participating Specialty Physician are required.

Uninsured Patient is a patient who is uninsured and charity care; who is not a Medicare or New Jersey Medicaid beneficiary; who was not referred to the Facility by Participating Physician or by another physician with whom the Participating Physician is affiliated; and who does not have an established and on-going physician-patient relationship with participating physician in the immediately preceding twelve (12) months.

Physician Enrollment

If you are interested in enrolling into the Jersey Shore Medical CEnter - EA Program, please follow the enrollment steps below:

Visit our website at www.EAHealth.co to request a contract:

• Click “Contract Request Page” found on the Physicians Tab of the Home Page
• Complete requested fields
• Identify the Hospital Location(s) – Jersey Shore Community Hospital, and your specialty. Please note, if services are also provided at Ocean Medical Center, Riverview Medical Center, Bayshore Community Hospital and/or Southern Ocean Medical Center, you must choose each hospital separately using your CTRL button.
• Press SUBMIT

EA Health will send an enrollment packet to the physician’s office which includes:

• Contract (Professional Services Agreement), W-9, EA Health Payee Application, and General Information Form.

Physicians must complete, sign, and return the enrollment packet

Once in receipt of all the signed and completed Contract documents, EA Health will assign the physician with a contract effective date

EA Health will also send executed Contract/Welcome Packet to the physician

• Welcome Packet provides a copy of your fully executed Professional Services Agreement and instructions on how to begin using the Program to receive reimbursement

After receipt of Welcome Packet, you may begin submitting patients into the program by faxing the CMS 1500 and office notes to your Program Liaison

For additional information or questions, please feel free to contact Mary Moore, EA Health Program Liaison, at (732) 776-2959, or EA Health Client Relations, at (866) 803-2262.

• Surgery – Contact information Request
• Surgery – Locker Assignment
• Surgery – OR Schedule Form
• Surgery – Block time Request
• Surgery – Classifications
• Surgery – Ideal Time to Surgery
• Surgery – Implant form
• Surgery – Urgency Classification System