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Epic Downtime: November 7

Bayshore Medical CenterHackensack Meridian Health Medical GroupHackensack University Medical CenterJersey Shore University Medical CenterJFK Johnson Rehabilitation InstituteJFK Medical CenterJohn Theurer Cancer CenterJoseph M. Sanzari Children's HospitalK. Hovnanian Children's HospitalOcean Medical CenterPalisades Medical CenterRaritan Bay Medical CenterRiverview Medical CenterShore Rehabilitation InstituteSouthern Ocean Medical Center

What you need to know The next quarterly update to Epic is scheduled for Sunday, November 7 and will coincide with the end of Daylight Savings Time. Downtime will begin at 1 a.m. Daylight Savings Time and end at 3

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Deleting Erroneous COVID-19 Vaccine Information

Bayshore Medical CenterHackensack Meridian Health Medical GroupHackensack University Medical CenterJersey Shore University Medical CenterJFK Johnson Rehabilitation InstituteJFK Medical CenterJohn Theurer Cancer CenterJoseph M. Sanzari Children's HospitalK. Hovnanian Children's HospitalOcean Medical CenterPalisades Medical CenterRaritan Bay Medical CenterRiverview Medical CenterShore Rehabilitation InstituteSouthern Ocean Medical Center

What You Need to Know If erroneous information regarding the patient’s administered COVID-19 Vaccine(s) has previously been entered, it may be necessary to delete the error in order to document the current administration. If you receive an alert saying, “You cannot

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New Storyboard COVID-19 Vaccination Section

Bayshore Medical CenterHackensack Meridian Health Medical GroupHackensack University Medical CenterJersey Shore University Medical CenterJFK Johnson Rehabilitation InstituteJFK Medical CenterJohn Theurer Cancer CenterJoseph M. Sanzari Children's HospitalK. Hovnanian Children's HospitalOcean Medical CenterPalisades Medical CenterRaritan Bay Medical CenterRiverview Medical CenterShore Rehabilitation InstituteSouthern Ocean Medical Center

Clinicians and other Epic users who open patient charts can now see a patient’s COVID-19 HMH-administered vaccination status at a glance in Storyboard.  Below please find the screenshots: No Vaccination Partially Vaccinated (Moderna and Pfizer) Fully Vaccinated (Johnson & Johnson/Janssen)

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Epic Secure Chat Launching on Monday, April 26

Bayshore Medical CenterHackensack Meridian Health Medical GroupHackensack University Medical CenterJersey Shore University Medical CenterJFK Johnson Rehabilitation InstituteJFK Medical CenterJohn Theurer Cancer CenterJoseph M. Sanzari Children's HospitalK. Hovnanian Children's HospitalOcean Medical CenterPalisades Medical CenterRaritan Bay Medical CenterRiverview Medical CenterShore Rehabilitation InstituteSouthern Ocean Medical Center

What You Need to Know Epic Secure Chat will launch on Monday, April 26, allowing users to send secure messages to clinicians (e.g., doctors, nurses, pharmacists, social workers) in real time from a mobile device or desktop computer.  Users are

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E-Prescribing Maintenance: March 2

Bayshore Medical CenterHackensack Meridian Health Medical GroupHackensack University Medical CenterJersey Shore University Medical CenterJFK Johnson Rehabilitation InstituteJFK Medical CenterJohn Theurer Cancer CenterJoseph M. Sanzari Children's HospitalK. Hovnanian Children's HospitalOcean Medical CenterPalisades Medical CenterRaritan Bay Medical CenterRiverview Medical CenterShore Rehabilitation InstituteSouthern Ocean Medical Center

What you need to know E-Prescribing will undergo a one-hour downtime so maintenance can be performed to meet federal guidelines. During the downtime, clinicians will be unable to ePrescribe or make any requests for Medical History or Pharmacy Eligibility through

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Vaping Question Added to Epic

Bayshore Medical CenterHackensack Meridian Health Medical GroupHackensack University Medical CenterJersey Shore University Medical CenterJFK Johnson Rehabilitation InstituteJFK Medical CenterJohn Theurer Cancer CenterJoseph M. Sanzari Children's HospitalK. Hovnanian Children's HospitalOcean Medical CenterPalisades Medical CenterRaritan Bay Medical CenterRiverview Medical CenterShore Rehabilitation InstituteSouthern Ocean Medical Center

What you need to know To help physicians address the growing vaping epidemic, the Patient Safety and Quality Department has created a vaping question for patients aged 12 and above in Epic’s admission navigator. This question is now live. Thank

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Epic Update: Sepsis Order Protocol

Jersey Shore University Medical CenterK. Hovnanian Children's HospitalOcean Medical CenterShore Rehabilitation InstituteSouthern Ocean Medical Center

What you need to know This pertains to Jersey Shore, Ocean and Southern Ocean Medical Centers. Providers using the Sepsis Order Protocol, should not place stand alone Lactic Acid lab orders. The order within the order set is for a

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Epic Maintenance: Summary of Care Fax

All Locations

What you need to know The Summary of Care fax notification when patients are discharged will now include lab results only for the 48 hours prior to discharge. To view the complete list of results, please look in Epic. Questions

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Epic Maintenance: EKG Tracing

All Locations

What you need to know As of November 5, the hyperlink on EKG tracing in the EKG result report in Epic is now at the top of the report right above sinus rhythm data. The hyperlink was previously located toward

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Southern Region Epic Highlights: October 25

Jersey Shore University Medical CenterK. Hovnanian Children's HospitalOcean Medical CenterShore Rehabilitation InstituteSouthern Ocean Medical Center

What you need to know Educational materials can only be accessed when on the HMH network or are available in your Epic Learning Home Dashboard. Friday, October 25, will be the final day for the go live command center at

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Southern Region Epic Highlights: October 17

Jersey Shore University Medical CenterK. Hovnanian Children's HospitalOcean Medical CenterShore Rehabilitation InstituteSouthern Ocean Medical Center

What you need to know Overall, we are seeing a slight reduction in daily call volume as issues are transitioning from access and security to more complex workflow issues. Leadership continues to monitor more complex, critical issues that are outstanding,

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Southern Region Epic Highlights: October 16

Jersey Shore University Medical CenterK. Hovnanian Children's HospitalOcean Medical CenterShore Rehabilitation InstituteSouthern Ocean Medical Center

Epic Highlights of the Day Call and ticket volumes dipped slightly on our second full day with all locations now live and operating. Adjustments to the on-site support should be coordinated by contacting the help desk or your local support

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