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Epic Downtime on August 22

Bayshore Medical CenterHackensack Meridian Health Medical GroupHackensack University Medical CenterJFK Johnson Rehabilitation InstituteJFK Medical CenterJohn Theurer Cancer CenterJoseph M. Sanzari Children's HospitalPalisades Medical CenterRaritan Bay Medical CenterRiverview Medical Center

What you need to know The Epic environment will undergo server upgrades, software updates, and other maintenance on August 22, 2019 that will require an Epic Downtime. During this period, the system will be in a “Level 2” Downtime. In

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Epic Dictation Available at Hackensack

Hackensack University Medical CenterJohn Theurer Cancer CenterJoseph M. Sanzari Children's Hospital

What you need to know Dragon Medical One (DMO) gives Inpatient and ETD providers the ability to dictate notes directly into Epic without going through a separate service. In addition, you can use your smartphone with a specialized App for

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New IT Self-Service Portal Now Available

All Locations

What you need to know You can now submit non-urgent IT issues via the Customer Self-Service Portal at http://servicedesk.hmhn.org. This service is available for Epic and non-Epic IT issues. Click here for a step-by-step guide on how to submit an

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Epic Support for Palisades Providers

All SpecialtiesPalisades Medical Center

Where to get support Providers can drop in to the Epic Practice Lab in the Palisades physician lounge for Epic assistance. No appointment needed.  Credentialed trainers are on site to answer questions, assist with personalization, or walk through difficult workflows. The Practice Lab will continue through go live on February 28. Palisades

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CPOE Changes Coming to Southern Ocean

All SpecialtiesSouthern Ocean Medical Center

The Epic go live marks an important change in CPOE policy at Southern Ocean Medical Center. Starting September 30, 2019 written orders for inpatients will no longer be allowed. Telephone orders are to be used sparingly when a provider is

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Workflow Review Sessions: Jersey Shore, Ocean and Southern Ocean

All SpecialtiesJersey Shore University Medical CenterK. Hovnanian Children's HospitalOcean Medical CenterSouthern Ocean Medical Center

During workflow review, team members from Wave 3 campuses worked with the Epic application team to compare their workflows to those in the production Epic environment. Together, they identified any gaps or differences and confirmed clinical or operational transformation opportunities,

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Epic Training Coming Soon: Jersey Shore, Ocean and Southern Ocean

All SpecialtiesJersey Shore University Medical CenterK. Hovnanian Children's HospitalOcean Medical CenterSouthern Ocean Medical Center

The Epic electronic health record system is coming to Jersey Shore, Ocean Medical Center and Southern Ocean Medical Center on September 30, 2019. All Hackensack Meridian Health facilities to be live on Epic by September 2019. Training is Required To

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Epic Terms and Acronyms

All SpecialtiesJersey Shore University Medical CenterK. Hovnanian Children's HospitalOcean Medical CenterSouthern Ocean Medical Center

The Epic system brings with it a new set of terms and acronyms. Below are examples of the terms and definitions available on the Let’s Speak Epic page on the Epic Resource Center intranet site. ASAP: The ASAP Emergency Department Information System streamlines

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Epic Update: Jersey Shore, Ocean, Southern Ocean: September 30 Go Live

Jersey Shore University Medical CenterOcean Medical CenterSouthern Ocean Medical Center

What you need to know Jersey Shore Medical Center, Ocean Medical Center and Southern Ocean Medical Center will go live on Epic on September 30, 2019. How Epic will streamline how we share patient data Moving to Epic will enable

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Epic Update: Bayshore, JFK, Riverview: June 1 Go Live

Bayshore Medical CenterJFK Medical CenterRiverview Medical Center

What you need to know Bayshore Medical Center, JFK Medical Center and Riverview Medical Center will go live on Epic on June 1, 2019. How Epic will streamline how we share patient data Moving to Epic will enable us to

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Do Not Move Epic Deployed Equipment at Palisades

All SpecialtiesPalisades Medical Center

What You Need to Know Much of the IT equipment needed for Palisades’ Epic go live has been delivered and installed. This equipment includes computers, monitors, printers, and other peripheral devices. In preparation for February’s go live, many of these

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Palisades Epic Update: February 28 Go Live Date

All SpecialtiesPalisades Medical Center

What you need to know Palisades Medical Center’s new Epic Go Live date is February 28. Below are key dates: February 11-15 – Downtime Drill February 16 -17 – Appointment Conversion February 18 – Scheduling Go Live February 25 – Go Live Orientation February

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Dial 3333 for All Your IT Needs

All LocationsAll Specialties

Beginning January 1, 2019, you can dial 3333 for IT assistance anywhere within Hackensack Meridian Health. This one extension will connect you to the IT Helpdesk from any location within our network.   Trying to connect externally? Simple. Call 848-237-3333. 

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Epic Updates

All SpecialtiesHackensack Meridian Health Medical Group

What you need to know The Epic project timeline has been adjusted. Below are updates to the 2019 Epic Go Live slots. You can now view a patient’s immunizations from outside sources using the Care Everywhere activity. After reviewing the

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