Network-wide System Downtime on Sunday, June 27
Bayshore Medical Center•Hackensack Meridian Health Medical Group•Hackensack University Medical Center•Jersey Shore University Medical Center•JFK Johnson Rehabilitation Institute•JFK Medical Center•John Theurer Cancer Center•Joseph M. Sanzari Children's Hospital•K. Hovnanian Children's Hospital•Ocean Medical Center•Palisades Medical Center•Raritan Bay Medical Center•Riverview Medical Center•Shore Rehabilitation Institute•Southern Ocean Medical Center
What You Need to Know
On-call physicians and team members will not have remote IT network access during the network-wide system downtime on Sunday, June 27, 2021 from 10 p.m. to 11:59 p.m.
All network traffic, including email, Internet access and any third-party applications that require internet access, will be unavailable during this downtime.
Physicians and team members will NOT have network remote access, and will only be able to provide support while onsite within the HMH network.
IT Support
During the downtime, ITServiceDesk@hmhn.org and EpicServiceDesk@hmhn.org will not be available. Issues should be submitted by phone only:
- Internal Extension: x3333
- External Phone Number:
- South and Central Regions: 848-237-3333 or 732-776-3333
- North Region: 551-996-4357
The Service Desk will be fully staffed and available as systems are brought back online.
