HMH Maestro

IT Alerts

Network-wide System Downtime on Sunday, June 27

Bayshore Medical CenterHackensack Meridian Health Medical GroupHackensack University Medical CenterJersey Shore University Medical CenterJFK Johnson Rehabilitation InstituteJFK Medical CenterJohn Theurer Cancer CenterJoseph M. Sanzari Children's HospitalK. Hovnanian Children's HospitalOcean Medical CenterPalisades Medical CenterRaritan Bay Medical CenterRiverview Medical CenterShore Rehabilitation InstituteSouthern Ocean Medical Center

What You Need to Know

On-call physicians and team members will not have remote IT network access during the network-wide system downtime on Sunday, June 27, 2021 from 10 p.m. to 11:59 p.m.

All network traffic, including email, Internet access and any third-party applications that require internet access, will be unavailable during this downtime.

Physicians and team members will NOT have network remote access, and will only be able to provide support while onsite within the HMH network.

IT Support

During the downtime, ITServiceDesk@hmhn.org and EpicServiceDesk@hmhn.org will not be available. Issues should be submitted by phone only:

The Service Desk will be fully staffed and available as systems are brought back online.