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IT Alerts

Epic Support for Palisades Providers

All SpecialtiesPalisades Medical Center

Where to get support

Providers can drop in to the Epic Practice Lab in the Palisades physician lounge for Epic assistance. No appointment needed. 

Credentialed trainers are on site to answer questions, assist with personalization, or walk through difficult workflows. The Practice Lab will continue through go live on February 28.

Palisades Physician Lounge Hours

Additional Support

At go live, several levels of support will be available in-person and via phone to assist you. This includes: 

If you have additional questions, contact the Epic Team at EpicGoLive@HackensackMeridian.org.