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IT Alerts

Epic Secure Chat Launching on Monday, April 26

Bayshore Medical CenterHackensack Meridian Health Medical GroupHackensack University Medical CenterJersey Shore University Medical CenterJFK Johnson Rehabilitation InstituteJFK Medical CenterJohn Theurer Cancer CenterJoseph M. Sanzari Children's HospitalK. Hovnanian Children's HospitalOcean Medical CenterPalisades Medical CenterRaritan Bay Medical CenterRiverview Medical CenterShore Rehabilitation InstituteSouthern Ocean Medical Center

What You Need to Know

Epic Secure Chat will launch on Monday, April 26, allowing users to send secure messages to clinicians (e.g., doctors, nurses, pharmacists, social workers) in real time from a mobile device or desktop computer. 

Users are notified when they receive a message, they can see when people are typing, and they can receive read receipts. Users can set themselves as unavailable and can forward messages to others.

Messages are pushed to Epic Hyperspace when users are logged in and to mobile devices using the Haiku and Rover Epic applications.

Chatting integrates seamlessly into Epic workflows.

Getting Started

The Secure Chat Knowledge Builder provides step-by-step instructions on how to use Epic Secure Chat. To use Haiku, follow this installation guide.