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IT Alerts

Epic Downtime: November 19

Bayshore Medical CenterHackensack Meridian Health Medical GroupHackensack University Medical CenterJersey Shore University Medical CenterJFK Johnson Rehabilitation InstituteJFK Medical CenterJohn Theurer Cancer CenterJoseph M. Sanzari Children's HospitalK. Hovnanian Children's HospitalOcean Medical CenterPalisades Medical CenterRaritan Bay Medical CenterRiverview Medical CenterShore Rehabilitation InstituteSouthern Ocean Medical Center

What you need to know

Epic will have a 1-hour downtime to resolve a maintenance issue on Friday, November 19, 2021 from 1 a.m. – 2 a.m.

The system is in a “Read Only” state which allows full access to retrieve information including census, results and medication records, but does not allow update or changes.

Information in Epic is up-to-date when the downtime begins. However, no new information will appear until the downtime is completed. Scheduled reports from Epic and Epic data on Oracle BI will be delayed due to this downtime. Please take this time to review your local downtime procedures.

Questions

If you have questions, please contact the IT Service Desk at X333, 848-237-3333 or email ITServiceDesk@hackensackmeridian.org