Care Transformation Services (CTS) is the term used by Hackensack Meridian Health (HMH) to designate its clinical service lines. These service lines are a way of joining similar services around diseases (e.g., cancer, stroke, heart, etc.) or other care dimensions (e.g., OB/GYN, pediatrics, etc.) in an effort to provide seamless, value-based, patient-centered care.
What CTSs have been selected to be in focus at HMH?
- Behavioral Health and Integrative Medicine
- Neurosciences
- Orthopedics
- Oncology
- Cardiovascular
- OB/GYN
- Pediatrics
- Emergency Medicine
- Primary Care
- Rehabilitation
Why have these CTSs been selected?
These CTSs give HMH the opportunity to connect with and positively impact many lives because these specialty areas represent:
- Large clinical services that generate the majority of HMH’s clinical volume.
- The main drivers of both revenue and expense at HMH.
How do these two delivery systems compare?
With a Traditional Delivery System there is greater variability of care and performance because there is a siloed and inconsistent approach.
A CTS Integrated Delivery System can achieve superior quality, greater efficiencies, and better care coordination because there is a consistent approach across the network, which results in true “systemness.”
Who makes up the CTS Leadership Team?
The goals of the HMH CTS Leadership Team is to:
- drive standards of care using evidence-based medicine to create metrics, protocols and care pathways to meet both quality and cost goals.
- develop network-wide strategies that will further strengthen the HMH CTSs, resulting in significant program growth and increased access to care.
- support the implementation of network-wide strategies.
- monitor CTS performance metrics such as quality, patient and team member satisfaction, volume, etc.