What You Need To Know
Epic Pause - 12/18
WHAT: Epic will undergo a 10-minute pause for system updates to be installed.
WHEN: Thursday, December 18, from 9:30 p.m. to 9:40 p.m.
THINGS TO KNOW:
Epic Hyperspace Read Only will be available.
- You can view existing information (census, results, medication records).
- You cannot enter new information until the pause is over.
- Scheduled reports from Epic and Epic data on Enterprise Analytics & Insight will be delayed.
Epic customizations will be temporarily unavailable beginning Wednesday, December 17, at 9 p.m., until the updates are complete. This includes:
- Creating or editing filters in Chart Review
- Applying filters in work lists
- Customizing advanced settings for Charge Router Reconciliation and Routed Charges reports
- Creating or editing SmartPhrases and SmartLinks
- Personalizing dashboards
- Creating, Editing and Sharing NoteWriter Macros
- Creating or editing QuickActions
- Adding users to In Basket pools
RESOURCES: For details on what to do in each situation, click here for a tip sheet.
IMPORTANT: Please review your department's downtime procedures.
QUESTIONS:
MySupport.hmhn.org
Internal Extension: x3333
External Phone Number: 848-237-3333
Email: EpicServiceDesk@hmhn.org