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  • 10 Minute Epic Pause - 10/2

10 Minute Epic Pause - 10/2

Published:
September 30, 2025

What You Need To Know

WHAT'S HAPPENING: Epic system updates to be installed.

WHEN: Thursday, October 2, from 9:30 p.m. to 9:40 p.m. (10-minute pause)

HOW DOES THIS IMPACT ME? During the 10-minute Epic Pause, all connections will be suspended. Once complete, users can resume their workflows. .

Please review your local downtime procedures to prepare for this Pause. Epic Hyperspace Read-Only will be available during this time, if needed.

NOTE: Epic Customizations will be temporarily unavailable beginning 9:00 p.m. Wednesday, October 1, lasting until the update is complete at 9:40 p.m. on Thursday, October 2. These include:

  •  Creating or editing filters in Chart Review
  • Applying filters in work lists
  • Customizing advanced settings for Charge Router Reconciliation and Routed Charges reports
  • Creating or editing SmartPhrases and SmartLinks
  • Personalizing dashboards
  • Creating, Editing, and Sharing NoteWriter Macros
  • Creating or editing QuickActions
  • Adding users to In Basket pools

For details on what to do in each situation, click here for a tip sheet.

 

QUESTIONS: 

MySupport.hmhn.org
Internal Extension: x3333
External Phone Number: 848-237-3333
Email: EpicServiceDesk@hmhn.org


 

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