What You Need To Know
WHY: Epic system updates need to be installed.
WHEN: Thursday, January 16, 2025 from 9:30pm to 9:40pm (10-Minute pause)
HOW DOES THIS IMPACT ME: For 10 minutes, the system will be "Paused" and all connections are suspended. When the Pause is complete, users can resume their workflows.
If you are performing a workflow during the Pause that will require you to use downtime procedures, please take this time to review your local procedures.
Epic Hyperspace Read-Only is also available during this time, if needed.
NOTE: Epic Customizations will be temporarily unavailable beginning 9:00 p.m. Wednesday, January 15, lasting until the update is complete at 9:40 p.m. on Thursday, January 16. These include:
- Creating or editing filters in Chart Review
- Applying filters in work lists
- Customizing advanced settings for Charge Router Reconciliation and Routed Charges reports
- Creating or editing SmartPhrases and SmartLinks
- Personalizing dashboards
- Creating, Editing, and Sharing NoteWriter Macros
- Creating or editing QuickActions
- Adding users to In Basket pools
For details on what to do in each situation, click here for a tip sheet.