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  • Epic Action Alert: Downtime overnight on Feb 21

Epic Action Alert: Downtime overnight on Feb 21

Published:
February 13, 2024

What You Need To Know

WHEN: 1:00 a.m. - 3:00 a.m. on Wednesday, February 21.
 
WHAT: Epic is moving to a web-based framework, called Hyperdrive, to provide better security, a faster framework, and an updated user experience. As a result, Epic will be down from 1:00 a.m. - 3:00 a.m. on Wednesday, February 21. After the downtime, you will automatically receive the update once you log in.  

Note: PMC Epic Users are already live on Hyperspace on Hyperdrive. 

NOTABLE CHANGE:
Epic search bar moves from the right side of the screen to within the Epic button on the left side of the screen.
 
 For Help or More Information

  • View downtime procedure information
  • View Hyperspace on Hyperdrive application update presentations
  • MySupport.hmhn.org
  • Internal Extension: x3333
  • External Phone Number: 848-237-3333
  • Email: EpicServiceDesk@hmhn.org
     
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