Epic Downtime on April 5 1 AM 4 AM
What You Need To Know
- The Epic system will have a 3-hour downtime on Wednesday, April 5, between 1 a.m. – 4 a.m., to implement an Epic quarterly update.
- Epic will be in a "Read Only" state during this time, which allows you to retrieve information such as census, results and medication records, but does not allow you to make updates or changes.
- Information in Epic will be up-to-date when the downtime begins. However, no new information will appear until the downtime is completed.
- Scheduled reports from Epic and Epic data on Enterprise Analytics & Insight will also be delayed during the downtime.
- The implementation of BookIt has been delayed and will not be a part of this quarterly update. A new date for BookIt will be announced shortly.
Appointment Scheduler Delay
The implementation of Book It has been delayed and will not be part of this quarterly update. A new date for BookIt will be announced shortly. BookIt is a single-screen scheduling activity that helps staff find the best available appointment slots for patients and keep providers’ schedules full.
More Information
- Application-specific educational materials will be available on the Epic Learning Home Dashboard and on the Epic Resource Center beginning March 22.
- Preview the update changes in the Epic Playground beginning March 24.
Epic Support
