What you need to know
Epic system updates will be installed Thursday, February 2, 2023. Beginning at 9:30 p.m., the system will be "Paused" for 10 minutes and all connections suspended.
When the Pause is complete, users can resume their workflows. If you are performing a workflow during the Pause that will require you to use downtime procedures, please take this time to review your local procedures.
If you are performing a workflow during the Pause that will require you to use downtime procedures, please take this time to review your local procedures. Epic Hyperspace Read-Only is also available during this time, if needed.
NOTE: Epic Customization will be temporarily unavailable beginning 9 p.m. Wednesday, February 1, lasting until the update is complete at 9:40 p.m. Thursday. These include:
- Creating or editing filters in Chart Review
- Applying filters in work lists
- Customizing advanced settings for Charge Router Reconciliation and Routed Charges reports
- Creating or editing SmartPhrases and SmartLinks
- Personalizing dashboards
- Creating, Editing, and Sharing NoteWriter Macros
- Creating or editing QuickActions
- Adding users to In Basket pools
For details on what to do in each situation, click here for a tip sheet.
Questions
Visit: MySupport.hmhn.org
Call:
- Internal Extension: x3333
- External Phone Number: 848-237-3333
Email: EpicServiceDesk@hmhn.org