HMH Maestro

COVID-19

Continually updated information regarding COVID-19 and HMH.

Team Member Info

PLEASE NOTE: All of the information contained herein is subject to change as this situation evolves and governing bodies release additional guidance that impacts our policies and practices.

Team Member Well-being

Resources for Team Member Well-being
Resources for Working Parents

Occupational Health

Validate Your Personal Elastomeric Respirator

Team Member Travel Questionnaire

COVID-19 HMH Pay Scenarios & Process Guide

COVID-19 HMH Pay Scenarios and Process Guide (12.20)

Essential Personnel Notification (downloadable file)

HMH-COVID-Essential Personnel_3.23.20

Circle of Compassion

Learn more about our new program that harnesses funds and resources to provide support to our team members.  The Circle of Compassion program, powered by the Colleague to Colleague and WIN (When In Need) funds, is designed to aid team members who are faced with temporary financial difficulties. 

COVID-19 HR FAQs

COVID-19 HMH Pay Scenarios and Process Guide (12.2020)

The Mandatory Emergency Overtime policy has been implemented to establish a process for mandatory overtime for health care workers with direct patient care responsibilities or who are involved in clinical services in emergent circumstances.

Updated December 7, 2020

In an emergency situation, it is the policy of HMH to assure that there will be adequate staffing to perform critical functions any time of the day or night. As such, we are temporarily removing the cap on per diem hours until the end of 2021. Please speak to your leader if you would like to pick up additional shifts.

Updated December 7, 2020

  • Transfers are temporarily suspended unless in support of the COVID-19 response. Exceptions for business reasons will be reviewed by the leader and HR on a case by case basis.
  • For clinical positions, Talent Acquisition must review the transfer with the current leader to determine if there is a critical need and if he/she is able to permit the transfer. This will be in place until further notice.

Updated December 7, 2020

Due to the on-going global pandemic, HMH has to review all expenditures including promotional increases. There is a possibility that promotions may be put on hold. The Talent Acquisition Partner and your leader will keep you informed on the status of the transfer, and/or promotion.

Updated December 7, 2020

KABA clocks should not be wiped down. Team members should use hand sanitizers that are available near the KABA clock areas before and after the KABA clock is used.

Updated December 7, 2020

There are various types of leaves of absence. Please contact the Hartford at 1-888-924-4155 to see if you qualify for a family leave. The COVID-19 HMH Pay Scenarios and Process Guide provides details how you will be paid during your leave.

Updated December 7, 2020

  • A Level 1 Infraction – failure to comply with department notification requirements in cases of unauthorized absences, illness and/or lateness – will be applied to each individual day of no call/no show.
  • No call/no show for three (3) consecutive days may result in termination.

Updated December 7, 2020

  • Team members may request PTO. However, team members are asked to “voluntarily postpone” any previously approved PTO requests greater than 3 consecutive work days that had been planned from December 7, 2020, through March 31, 2021.
  • In addition, team members are asked not to submit any new requests for PTO greater than 3 consecutive work days between December 7, 2020, and March 31, 2021.

Updated December 7, 2020

HMH encourages team members to use their full PTO accruals for their well-being. Approval of PTO is based upon patient and business needs of the organization. However, during this unprecedented time, HMH must assure that there will be adequate staffing for operational functions. As such, leaders have the right to deny PTO, including time off that has already been approved, to ensure adequate staffing and that patient needs are met.

Updated December 7, 2020

Any team member with an anniversary date through March 31, 2021, will automatically have all unused hours carried over to the next anniversary year and do not need to complete a request for an exception.

Updated December 7, 2020

  • For team members with an original drawdown date of April 1, 2020, the deadline has been extended to April 1, 2021.
  • For team members with an original drawdown date of April 1, 2021, the deadline has been extended to December 31, 2021.

Updated December 7, 2020

In order to ensure we are capable of providing care for the surge of COVID-19 patients, approvals for personal leaves of absence will be suspended from December 7, 2020, through March 31, 2021. We are asking leaders to be as flexible as possible with scheduling to meet the needs of team members to address issues related to child/elder care or other personal situations that do not meet the criteria of FMLA, FLA or a request for an ADA accommodation.
There are various other leaves of absence. If you feel you qualify for one, please contact the Hartford at 1-888-924-4155.

Updated December 7, 2020

If you have a medical concern and wish to be considered for an accommodation, please call The Hartford (1-888-924-4155 and HMH Policy Number is GRH – 402125) and provide appropriate medical documentation in order to begin the assessment process.

Updated December 7, 2020

  • According to the Team Member Rights – Exclusion for Patient Care policy, team members have a right to request to refrain from participating in certain aspects of care due to cultural, ethical or religious beliefs; i.e. hanging blood, withholding or withdrawing life sustaining treatment, abortion, etc. Team members with requests for such religious accommodations should contact the accommodations team at HMHRTW@hackensackmeridian.org.
  • If you have a medical concern and wish to be considered for an ADA accommodation, please call The Hartford (1-888-924-4155 and HMH Policy Number is GRH – 402125) and provide appropriate medical documentation in order to begin the assessment process.
  • Beyond the above potential accommodations/exclusions from patient care, it is expected that team members will carry out their normal job duties and responsibilities. If you have safety concerns, please speak with your leader or your local infection prevention specialist.

Updated April 9, 2020

  • HMH is committed to helping our team members who are facing the additional challenges that now come with being a working parent navigate this unprecedented and stressful period. Our online resource center outlines several options available for working parents, and also provides links to additional resources to help you support your family during this time.
  • To access this resource, please visit the Working Parents Page on TeamHMH.

Updated December 7, 2020

  • The Sarkis and Siran Gabrellian Child Care & Learning Center (CCLC) at Hackensack University Medical Center – 551-996-2987.
  • Palisades Child Care Center – 201-945-1447
  • Early Childhood Education Center at JSUMC – Neptune – 732-776-4400
  • Early Childhood Education Center at Ocean Medical – Brick – 732-206-8090
  • Early Childhood Education Center at Riverview – Red Bank – 732-530-2568
  • Keith Wold Johnson Child Care Center - JFK Medical Center – Edison – 732-379-5101

Updated April 9, 2020

  • There are many resources available on the Working Parents Page on TeamHMH. After reviewing all of the options, if you feel you still need to take a leave of absence, please notify your leader and contact the Hartford at 1-888-924-4155.
  • Please see the COVID-19 HMH Pay Scenarios and Process Guide for how you would be paid.

Updated December 7, 2020

Updated April 9, 2020

When there is a change in cost of a dependent care provider or if you change your dependent care provider, the plan allows for a change in your election. There are a variety of ways that you can consider changing your Dependent Care FSA elections at this time to support your current day care needs:

  • Suspend your election. If your day care has closed during this time and is not billing you for services, you may consider suspending your election. Should you choose to do this you may re-elect once your day care services resume.
  • Modify your election. You may increase or decrease your election.
  • Add an election. Should your family needs require that you seek new provider services that have a cost, you may add an election. This would include if an in-home family member is caring for your child while you are working.

You can make changes to your election by completing and returning the Change Request form.

Updated October 8, 2020

PLEASE NOTE: THE CARES ACT EXPIRES DECEMBER 31, 2020

You are considered eligible to take distributions/loans from your retirement plan if any of the below conditions are met:

  • You have been diagnosed with COVID-19 by a test approved from the Centers for Disease Control and Prevention
  • You have a spouse or dependent who has been diagnosed with COVID-19
  • You suffer financial consequences as a result of quarantine, employment furlough, layoffs, reduced work hours or cannot work due to lack of childcare as a result of coronavirus
  • You experience a financial loss to an individually owned or operated business that is caused by a closing or reduction of hours due to coronavirus
  • Other factors as determined by the Secretary of the Treasury or his delegate

Please note: The CARES Act expires December 31, 2020

Updated December 7, 2020

  • Provided the eligibility criteria are met, the CARES Act waives the 10% early withdrawal penalty and eliminates the 20% withholding for coronavirus-related distributions of up to $100,000 across qualified retirement plans and IRAs. Note: While the 20% withholding will not be taken from distributions, you will have the option to add withholding if you so decide. Requests for a retirement plan withdrawal without 20% mandatory federal tax withholding and 10% early withdrawal penalty need to be submitted to TIAA by December 24, 2020.

Please note: The CARES Act expires December 31, 2020

Updated December 7, 2020

  • Distributions will be subject to taxation, and you will have the option to pay taxes due over a three-year period. We suggest you consult with your personal tax advisor about this option. The act also allows you to reinvest withdrawn funds within three years regardless of that year’s contribution limit, making it easier to replace the amount of your distribution in your retirement account. Distributions under the CARES Act need to be submitted to TIAA (in good order) by 1:00 p.m. ET on December 24, 2020.

Please note: The CARES Act expires December 31, 2020

Updated December 7, 2020

  • Maximum retirement plan loan limits have been increased from $50,000 or 50% of vested account balances to $100,000 or 100% of the vested account balance for loans made within 180 days of enactment of the CARES Act on March 27.
  • This is also dependent on HMH loan policy, the type of loan, the number of loans allowed and limits offered within our plan. We currently allow participants a maximum of two loans outstanding across all plans. If you choose to take a loan, you will be asked to self-certify that you meet the requirements for a coronavirus-related loan. The loan approval process will remain the same as it does for non-coronavirus-related loans.
  • Those with existing plan loan payments may be able to defer payments for one year as long as it’s within the deferment permitted timeframe. A team member can take a new loan as long as they are within the HMH loan limits and then, if the team member chooses, can then request to have their loan payments deferred for one year as long as it’s within the deferment permitted timeframe. Requests for suspension of loan repayments need to be submitted to TIAA (in good order) by 1:00 p.m. ET on December 24, 2020.

Please note: The CARES Act expires December 31, 2020

Updated December 7, 2020

  • If you have existing retirement plan loan payments, you may be able to defer payments for one year and extend the term of your loan by one year. Visit TIAA.org/hmh or call TIAA at 866-999-3844 if you have questions related to taking a loan or the possibility of deferring payments to an existing retirement plan loan. For retirement plan distributions and loans, TIAA encourages you to set up electronic funds transfer (EFT) for faster delivery of funds.
  • Requests for suspension of loan repayments need to be submitted to TIAA (in good order) by 1:00 p.m. ET on December 24, 2020.

Please note: The CARES Act expires December 31, 2020

Updated December 7, 2020

  • Effective September 24, 2020, the standard origination fee, generally $75 for conventional loans and $125 for primary residence loans, has been reinstated for all loans.

Please note: The CARES Act expires December 31, 2020

Updated October 8, 2020

  • To help provide relief for those required to take RMDs, the CARES Act allows you to cancel your 2020 RMD payments and restart them in 2021. Requests for cancellation of 2020 RMD payments must be submitted to TIAA (in good order) by 4:00 p.m. ET on December 28, 2020.
  • If you already have an RMD payment scheduled for this year:
    • You have the flexibility to cancel it, and TIAA will restart it automatically in 2021. Requests for cancellation of 2020 RMD payments must be submitted to TIAA (in good order) by 4:00 p.m. ET on December 28, 2020.
  • If you have already started receiving your RMD this year:
    • You have the option to repay it as a rollover. If checks have already been sent, you have 60 days to roll over those funds into a plan that accepts rollovers or into an IRA. In past disaster scenarios, the IRS has extended that rollover period. TIAA will monitor regulatory activity and notify clients if an extension is granted in this context. Requests to return an RMD payment as an indirect rollover must be submitted to TIAA (in good order) by 4:00 p.m. ET on December 30, 2020. Individuals should confirm their eligibility with their tax or financial advisor.
  • If you have not set up your RMD this year:
    • Based on the CARES Act, TIAA cannot set up new RMD payments. If you still need the money, you can take a withdrawal. The quickest way to set that up is through the TIAA website; be sure to set up an EFT.

Please note: The CARES Act expires December 31, 2020

Updated December 7, 2020

  • Borrowers who have certain federal student loans have the opportunity to defer payments until later in the year, and qualified taxpayers meeting specific single/joint filing criteria may be eligible to receive stimulus payments. Please consult your personal tax advisor or your loan provider for additional information.

Please note: The CARES Act expires December 31, 2020

Updated April 15, 2020

  • If you meet the eligibility criteria detailed above, would like to speak to a financial consultant, or would like to request loans or distributions, you can do so by logging in to your online account at TIAA.org/hmh or calling TIAA at 866-999-3844. You can also visit TIAA.org for more information on the provisions of the CARES Act and other changes to consider. We recommend reviewing all of your options prior to making a decision.

Updated April 15, 2020

  • Help is available to understand how the scope of the current economic crisis may be affecting your retirement savings, and what steps you may be able to take to preserve its value and position it for growth once the markets return to health.  Here’s a short video created by Mercer, our retirement and investment consulting partner, to help provide some perspective on the current investment landscape.
  • In addition, TIAA, our retirement plan partner, offers this webinar based on the top ten questions team members are asking about how to handle the ups and downs of the current market. As always, you can speak with a TIAA retirement consultant at 800-732-8353.

Please note: The CARES Act expires December 31, 2020

Updated May 7, 2020

  • The effective date for medical, dental and vision benefits for new team members has been changed to their date of hire. All other benefits (Life, AD&D, Flexible Spending Account for Health Care, etc.) will start on the first of the month following the new team members’ date of hire/rehire. This change to the benefits effective date will be evaluated as we progress through the COVID-19 pandemic. If you have any questions, please contact the Team Member Service Center at 551-996-2877. 

Updated December 7, 2020

  • Yes, office visits and lab tests/services for COVID-19 are covered in the same manner as influenza so you can proceed with seeking treatment as you normally would within your network. If you incur any co-pays, co-insurance or deductibles, HMH will also consider these expenses for reimbursement.

Updated December 7, 2020

The Convenient Care NOW Telemedicine App offers no-cost video visits with Hackensack Meridian Emergency Medicine physicians for all benefits eligible HMH team members and their dependents with code CARENOW2020. For a limited time, all non-benefits eligible team members can also use Convenient Care NOW for free with code HMHCARE.

Start a Convenient Care NOW on demand video visit 24/7, in 10 minutes or less. Visits are great for when your regular doctor isn’t available and you need immediate treatment for:

  • Allergies, cold & flu
  • Bug bites, rashes, hives
  • Urinary Tract Infections
  • To determine the need for COVID-19 testing

To start a Convenient Care NOW video visit, click here.

  • Enter one of the following codes and begin your free telemedicine visit:
  • Up until December 31, 2020, use the code CARENOW2020.
  • Starting on January 1, 2021, use the code CARENOW2021

For a limited time, non-benefits-eligible team members can also use Convenient Care NOW for free with code HMHCARE.

You can also download the app by searching “Convenient Care NOW” in your app store. Please note: In order to receive the free benefit, the proper code must be used each time a consult is requested.

Separately, many of our Hackensack Meridian Medical Group providers now offer telemedicine visits by appointment. Regular copay rates apply. To find a primary care physician or specialist, click here.

Updated December 7, 2020

There are a number of resources available to make sure you are cared for while you are caring for our patients. The Team Member Well-Being Guide outlines many of the programs including virtual Integrative Health & Medicine visits, free programs for children and much more.

Updated December 7, 2020

  • As part of the Coronavirus Aid, Relief, and Economic Security (CARES) Act, you are now able to purchase items such as Tylenol, Claritin, Tamiflu, aspirin, etc. without the need for a prescription with your FSA or HSA funds. Over-the-counter medications are eligible provided it is designed to alleviate or treat personal injuries or sickness. Over-the-counter purchases that are merely for good health, such as vitamins, supplements, cosmetic items and toiletries are still NOT considered eligible for reimbursement.

Updated December 7, 2020

  • If you are in urgent need of a medication to treat an acute illness, your OptumRx Benefit Card will allow fills at any retail pharmacy including those that offer same day delivery or with drive-up service.
  • If you are out sick or working remotely, please do not come to the hospital to pick up your prescriptions. Rather, call your HMH in-house pharmacy to arrange for home delivery via FedEx at no extra charge. Continue to contact the in-house pharmacy directly each time you require home delivery.
    • Important Reminder: Please be sure to validate your home address and phone number with the in-house pharmacy. We suggest you use your local pharmacies for any acute medication needs and not wait for the mail turnaround to start antibiotics, Tamiflu, or symptomatic treatments.
  • For online prescriptions filled through OptumRX, please remember call in or refill online at RefillRx.com at least three days before needed.

Updated April 9, 2020

  • Medications used in supportive care for the treatment of COVID-19 will be covered per the team member’s current HMH health plan benefit design.

Updated April 9, 2020

At the outset of the Covid-19 pandemic, it became apparent that certain potentially lifesaving drugs could be in short supply based on a spike in worldwide demand. The New Jersey Attorney General (NJ AG) issued guidance permitting pharmacists to exercise judgement in the days supply for critical drugs. HMH will always strive to ensure the supply of any critical drug remains available for everyone.

If you are in quarantine, HMH In-House Pharmacies will help ensure an uninterrupted supply of available medicines are provided via mail regardless of any refill-too-soon edicts. OptumRx is following all guidance issued by the CDC, state and local public health departments in supporting our customers’ needs and is actively engaged in monitoring state and federal notices regarding any state of emergency or other dictated actions in response to COVID-19.

Updated December 7, 2020

  • Yes, HMH will be increasing the carryover maximum from $500 to $550.  The carryover from the 2020 to the 2021 plan year is now $550.

Updated June 24, 2020

  •    Until December 31, 2020, team members have the ability to:
    • Revoke an election
    • Make a new election
    • Increase/decrease an existing election
  • Any elections made in accordance with this allowance will be applied on a prospective basis.  If a team member opts into an FSA, the FSA may reimburse claims incurred earlier in the year prior to when the employee enrolled.  Election decreases will take into account amounts already reimbursed.

Updated December 7, 2020

To schedule your test, call the Occupational Health COVID-19 Hotline at 732-897-3800.

Updated December 7, 2020

For tests conducted at one of our HMH acute care facilities, results will be available for you to view in MyChart. For tests conducted at any other facility, please speak with the provider for direction.

Updated December 7, 2020

  • Check to see if you already have a MyChart account.
    • Many team members have one and have forgotten their username and password. Team members can check to see if they have a MyChart account and reset their usernames or passwords on the web or the HMH Well App available in the Apple and Google Play stores.
  • Team members who don’t have a MyChart account and/or have never seen an HMH provider will receive an Activation Code for their MyChart via email during the scheduling process. This one time code helps you set up your access and allows you to select your own username and password.
    • Team members also can sign up on their own by using the Sign Up and Verify link on the web on the HMH Well App.

Updated December 7, 2020

  • Occupational Health will not provide any HIPAA protected health information, including whether a team member has tested positive for COVID-19.

Updated April 9, 2020

Unless otherwise directed by Occupational Health, if you receive a negative test result, continue to work as scheduled, follow proper PPE and infection control protocol, and self-monitor for symptoms. If at any point you experience a fever (≥100.0°F) or any COVID related symptom, stay home, call your leader and contact the Occupational Health COVID-19 Hotline at 732-897-3800 to schedule a test.

Updated December 7, 2020

  • If you receive a positive COVID test result, Occupational Health will call and advise on next steps as it relates to your time out of the office in accordance with CDC guidelines and per our policy. Occupation Health will continue to make periodic contact with you. As soon as all the requirements for clearance are met, Occupational Health will clear you to return to work and you can immediately be placed back on the schedule.
  • If you will miss more than thre days of work, please contact the Hartford at 1-888-924-4155.

Updated December 7, 2020

If you are concerned that you’ve been exposed to COVID-19 or are interested in getting a PCR test for any other reason, please call the Occupational Health COVID-19 Hotline at 732-897-3800 to schedule a test.

Updated December  7, 2020

  • As we ask you to do regularly, you should continue to self-monitor your temperature and symptoms before reporting to work. If you have symptoms, stay home, notify your leader and call the Occupational Health call center at 732-897-3800.
  • When you are reporting to work, temperature screening will take place at all facility entrances.

Team members will be screened for the following COVID-19 symptoms:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Malaise
  • Muscle or body aches
  • Loss of taste or smell
  • Sore throat
  • Nausea or vomiting
  • Diarrhea

Updated December 7, 2020

If you have symptoms, stay home, notify your leader and call the Occupational Health call center at 732-897-3800.

Updated December 7, 2020

In order to return to work, you need to obtain clearance from Occupational Health.

Updated December 7, 2020

  • In an effort to reduce confusion, HMH is updating the guidelines around what temperature constitutes a fever for team member self-monitoring. Regardless of the type of thermometer used (i.e. oral, ear, or forehead) a fever is now defined as anything equal to or greater than 100.0°F.
  • If you have a fever (≥100.0°F) stay home and call the Occupational Health COVID-19 Hotline for your region. Please reference the HMH Pay Scenarios and Process Guide for further directions and information regarding pay.

Updated December 15, 2020

Recently, national organizations such as the Association of Women’s Health, Obstetric and Neonatal Nurses (AWHONN) and the American College of Obstetricians and Gynecologists (ACOG), recommended modifications for pregnant employees who are caring for patients with a confirmed or suspected COVID-19 infection. These recommendations were made based on research that suggests that pregnant women are more susceptible to infection.

To ensure the safety of our pregnant team members, Hackensack Meridian Health is implementing a new policy that aligns with the AWHONN’s and ACOG’s recommendations. Please refer to the “Pregnant Healthcare Worker Assignment” policy on PolicyStat for more information.

Updated November 5,2020

  • Safety is a top priority. A proper fit test for each respirator that will be used is a requirement for every team member who must wear masks or respirators for their jobs.
  • If you are unable to shave for a medical reason, please contact your local Occupational Health department.
  • If you are unable to shave for a religious reason, please email all relevant information related to your religious accommodation to the HMH Accommodations team at HMHRTW@hmhn.org.

For all other situations, please speak with your local HR department.

Yes. During times of emergencies that involve patient(s) with an emerging or communicable disease, the network Emergency Operations Plan can be activated and trigger a coordinated response between affected sites and the network to mitigate the event. The coordinated response can include sharing of staff. Depending on the needs of the organization, you may be asked to work outside of your department, depending on your job role/responsibilities. Leaders and team members are expected to comply with this request.

Updated December 7, 2020

  • Staffing needs across the network continue to be a top priority. There has been an increase in COVID patients in our hospitals, and at the same time we have seen an uptick of team members who are unable to work due to COVID-related reasons. To that end, demand for front-line staff support has increased.
  • This is an “all hands on deck” situation. Reassignment is an expected call to action for all team members – both clinical and non-clinical.
  • Please know that our first concern is always the safety of our team members and patients. Rest assured, appropriate orientation as well as personal protective equipment (PPE) will be provided at each site location if you are reassigned. Please speak with your leader if you need additional training or orientation.

Updated December 7, 2020

There is a possibility that you could be assigned to an alternate duty from home if you are capable of working from home and have the skills/competencies/experience to perform the duties required for this position.

Updated December 7, 2020

  • As you know we are working in an environment that is changing continuously. We have several COVID-19 response teams who are dedicated to addressing all aspects of this pandemic, including staffing. The staffing teams are tasked with identifying areas of greatest need and matching the appropriate resources to support patient care. It is a fluid and collaborative effort between the network command center, local command centers, leaders and team members. We ask all team members to be open, flexible and ready to do their part, wherever and whenever it is needed.

Updated April 9, 2020

  • Any mask/respirator the team member is asked to use will be accompanied by education and a fit check to ensure the team member has a proper seal. If the seal is not proper or there is any other problem with the respirator, the team member should notify his/her supervisor and we will follow procedures to offer additional respirator options.

Updated April 9, 2020

Team members can clock in/out from anywhere using the web clock feature in MyWay-PeopleSoft. Web clock instructions can also be found on HMHCovid.org under the Team Member Info tile.

Updated December 7, 2020

  • Staffing needs across the network continue to be a top priority, and demand for front-line staff support has increased. This is an “all hands on deck” situation. Reassignment is an expected for all team members – both clinical and non-clinical.
  • We are asking team members to hold on submitting any new requests for PTO greater than three (3) consecutive workdays between December 1, 2020, and March 31, 2021 to help meet staffing needs.
  • Leaders will make every effort to work with you on assignments in consideration of our current circumstances.

Updated December 7, 2020

  • As the network mobilizes its plan to reassign team members to best support our front line staff, we need every nurse to do their part and provide the much-needed care to our patients, wherever and whenever it is needed. To support this great effort and to be able to respond to the unprecedented number of COVID-19 patients that will come to our network seeking care, we will be adopting a team and/or tiered nursing model approach.  These nursing models are designed to provide support for you as you assist the care team.

Updated April 9, 2020

  • If a team member has a medical concern and would like to be considered for an accommodation, they should contact The Hartford (1-888-924-4155 and HMH Policy Number is GRH – 402125) and provide appropriate medical documentation to begin the assessment process.

Updated December 7, 2020

  • If you’d like to volunteer for a reassignment, speak to your leader and then email the Workforce Reassignment Office at at COVIDWRO@HMHN.org with your name, contact information, certifications (if applicable) and availability.

Updated December 7, 2020

  • HMH has partnered with several local hotels in our North, Central and South regions to provide lodging to team members who meet eligibility requirements. Team members must request lodging through their direct leaders, who will then work with their local command center and the HR Staffing Command Center to approve or deny requests. Currently, the parameters are:
    • Redeployment (for consecutive shifts) at a hospital facility that is outside of 25-mile radius of permanent residence
    • Substantial safety concerns (i.e. immunocompromised housemate)

Updated December 7, 2020

  • HMH has implemented a temporary work from home process during the COVID-19 pandemic. Team members should speak with their leaders regarding whether or not they are eligible to work from home.

Updated October 8, 2020

Updated April 24, 2020

  • With leader approval, team members whose roles and responsibilities can be accomplished remotely, and who have the tools and equipment to perform their job duties, will be allowed to work remotely.
  • Please refer to the Telework Policy on PolicyStat.

Updated December 7, 2020

No network decisions have been made about cancelling or flexing schedules in these areas. Any local decisions will be communicated as necessary.

Updated December 7, 2020

As we are in next phase of COVID-19, there is a possibility of team members being deployed to different sites.

Updated December 7, 2020

The following LinkedIn Learning and Clinician Experience Project courses are available to leaders and team members:

Updated November 19, 2020

  • Team members who are currently enrolled in the HMH Tuition Assistance Program and are experiencing grade delays/grade changes from institutions or have missed the EdAssist application/document submission deadline due to COVID-19 should contact Bright Horizons, our educational partner, and enter an application comment in the application for assistance from an EdAssist representative. Please note, institutions have also moved to a Pass/Fail system in lieu of letter grades for course completions. Please visit TeamHMH.com for more details. 

Updated April 17, 2020

HMH has temporarily suspended all domestic and international travel for business reasons. We will periodically re-evaluate this directive as the situation evolves.

Updated December 7, 2020

HMH discourages non-essential travel both domestically and internationally. If you decide to travel internationally or outside of the state of New Jersey (excluding New York, Connecticut, Pennsylvania and Delaware) follow the below instructions.

Patient Care Locations
Team members who work in patient care sites (hospitals, ambulatory sites, home care, etc.) who choose to travel internationally or to any of the designated states, are required to receive a PCR test and complete the below form before or on their first day scheduled back to work.

  • Before you travel, call 732-897-3800 and schedule a test for the day before or day of return to work.
  • When you return from travel, complete this form. *This is a new step to streamline the process!
  • If you are asymptomatic, you may continue to work while your test results are pending.
    If you develop symptoms, please do not report to work, inform your leader and call Occupational Health at 732-897-3800 immediately for further direction

Long-Term Care Locations
Long term care team members should continue to follow the testing instructions provided by their administrator or leader, which includes regular PCR testing.

Non-Patient Care Locations

Team members who work in network services/non-patient care sites, or working from home and travel internationally or to one of the designated states are required to:

  • Quarantine at home for 10 days.*
  • These team members are not allowed to report to any HMH facility until they have completed their 10 day quarantine. Team members are to work exclusively from home during their quarantine.

*If a team member needs to enter an HMH facility during their 10 day quarantine, they must receive a PCR test and complete this form before doing so. To schedule a PCR test, please see the Patient Care Locations instructions.

Updated December 7, 2020

Routine meetings or events must be held virtually or cancelled/rescheduled. For meetings that are essential to healthcare operations and require in person attendance, attendance should be limited, require wearing of masks and observe social distancing as required by policy.

Updated December 7, 2020

  • We understand that treating and caring for our patients and the community during the COVID-19 crisis is particularly stressful to our team members, physicians and volunteers. As we continue to adapt and respond appropriately to these challenges, please be mindful of the following:
  • As a reminder, all team members have an obligation to observe and protect a patient’s right to privacy. Team members may only access a patient’s medical information (PHI) if they are a member of the direct care team and only when necessary to perform their job-related duties. If a team member accesses or discloses PHI without a job-related reason for doing so or without a patient’s written authorization, that team member violates the HIPAA Privacy Rule and HMH policy. We routinely monitor access to our patient’s records, including those patients being evaluated or treated for COVID-19. Anyone that accesses a record or inappropriately discloses patient information without a legitimate reason to do so, may be subject to disciplinary action, up to and including termination.
  • Team members are not permitted to take any COVID-19 related supplies (masks, hand sanitizers, etc.) for their own use. These supplies are intended and needed for our patients and visitors. Misappropriation, theft, unauthorized possession or misuse of property belonging to HMH or any team member, patient or HMH visitor may result in disciplinary action up to and including termination.
  • If you are active on social media, it is important for you to review the HMH social media policy and guidelines. Click here to view the policy. Any violation of this policy may be subject to disciplinary action.
  • HMH has a proud history of providing compassionate and quality care to patients with all diseases and sicknesses, including infectious diseases. We have taken, and will continue to take, the appropriate steps to ensure our team members are adequately trained and appropriately equipped to care for such patients. As such, it is our position that all team members continue to carry out their assigned responsibilities in the event a suspected or confirmed COVID-19 patient is in the facility. Failure to carry out responsibilities and duties as assigned may result in disciplinary action.

Updated April 9, 2020

People should remain alert for subjective fever, cough, or difficulty breathing. If they feel feverish or develop cough or difficulty breathing during the self-observation period, they should take their temperature, self-isolate, limit contact with others, and seek advice by telephone from a healthcare provider or their local health department to determine whether medical evaluation is needed.

*Source: Interim US Guidance for Risk Assessment and Public Health Management of Persons with Potential Coronavirus Disease 2019 (COVID-19) Exposures: Geographic Risk and Contacts of Laboratory-confirmed Cases - Updated March 7, 2020.

People should monitor themselves for fever by taking their temperatures twice a day and remain alert for cough or difficulty breathing. If they feel feverish or develop measured fever, cough, or difficulty breathing during the self-monitoring period, they should self-isolate, limit contact with others, and seek advice by telephone from a healthcare provider or their local health department to determine whether medical evaluation is needed.

*Source: Interim US Guidance for Risk Assessment and Public Health Management of Persons with Potential Coronavirus Disease 2019 (COVID-19) Exposures: Geographic Risk and Contacts of Laboratory-confirmed Cases - Updated March 7, 2020.

Tthe state or local public health authority assumes responsibility for establishing regular communication with potentially exposed people to assess for the presence of fever, cough, or difficulty breathing. For people with high-risk exposures, CDC recommends this communication occurs at least once each day. The mode of communication can be determined by the state or local public health authority and may include telephone calls or any electronic or internet-based means of communication.

*Source: Interim US Guidance for Risk Assessment and Public Health Management of Persons with Potential Coronavirus Disease 2019 (COVID-19) Exposures: Geographic Risk and Contacts of Laboratory-confirmed Cases - Updated March 7, 2020.

a) being within approximately 6 feet (2 meters) of a COVID-19 case for a prolonged period of time; close contact can occur while caring for, living with, visiting, or sharing a healthcare waiting area or room with a COVID-19 case

– or –

b) having direct contact with infectious secretions of a COVID-19 case (e.g., being coughed on)

*Source: Interim US Guidance for Risk Assessment and Public Health Management of Persons with Potential Coronavirus Disease 2019 (COVID-19) Exposures: Geographic Risk and Contacts of Laboratory-confirmed Cases - Updated March 7, 2020.

The separation of a person or group of people known or reasonably believed to be infected with a communicable disease and potentially infectious from those who are not infected to prevent spread of the communicable disease. Isolation for public health purposes may be voluntary or compelled by federal, state, or local public health order.

*Source: Interim US Guidance for Risk Assessment and Public Health Management of Persons with Potential Coronavirus Disease 2019 (COVID-19) Exposures: Geographic Risk and Contacts of Laboratory-confirmed Cases - Updated March 7, 2020.

Generally means the separation of a person or group of people reasonably believed to have been exposed to a communicable disease but not yet symptomatic, from others who have not been so exposed, to prevent the possible spread of the communicable disease.

*Source: Interim US Guidance for Risk Assessment and Public Health Management of Persons with Potential Coronavirus Disease 2019 (COVID-19) Exposures: Geographic Risk and Contacts of Laboratory-confirmed Cases - Updated March 7, 2020.

Crowded public places where close contact with others may occur, such as shopping centers, movie theaters, stadiums.

*Source: Interim US Guidance for Risk Assessment and Public Health Management of Persons with Potential Coronavirus Disease 2019 (COVID-19) Exposures: Geographic Risk and Contacts of Laboratory-confirmed Cases - Updated March 7, 2020.

Remaining out of congregate settings, avoiding mass gatherings, and maintaining distance (approximately 6 feet or 2 meters) from others when possible.

*Source: Interim US Guidance for Risk Assessment and Public Health Management of Persons with Potential Coronavirus Disease 2019 (COVID-19) Exposures: Geographic Risk and Contacts of Laboratory-confirmed Cases - Updated March 7, 2020.