As of March 31, 2021, Hackensack Meridian Health (HMH) is “live” with OpenNotes, providing patients with free access to their visit notes through MyChart. HMH delayed its original OpenNotes launch date of December 15, 2020 due to Wave 2 of COVID-19.
OpenNotes is a national initiative to make provider notes available to patients through MyChart. OpenNotes applies to notes written by anyone who contributes to the patient’s chart, including HMH and Hackensack Meridian Health Partners providers. If the note is available in Epic, it will be available to the patient.
This resource page provides you with helpful information and resources related to OpenNotes.
Why Did We Launch OpenNotes
- It’s the right thing to do for our patients. 99% of patients felt the same or better about their doctor after reading notes. Up to 87% of patients say it helps them feel more in control of their care and 85% of patients would select a provider based on their use of OpenNotes.
- We become competitive with other local, regional and national health care providers who offer notes through MyChart.
- High performing organizations already are meeting this standard.
- It provides access. Providing patients unrestricted electronic access to specified contents of their record upon their request is now required under the 21st Century Cures Act of 2016.
How OpenNotes Benefits You and Your Patients *
More than 50 million patients already have access to OpenNotes at 50 health systems across the U.S., including our competitors.
Patients now have access to notes from all providers, including:
- Advanced practice providers
- Medical assistants
- New England Journal of Medicine
- Delbanco, Journal of Medical Internet Research 2012
- Bell, BMJ Quality & Safety 2017
- DesRoches, JAMA Netw Open 2020
- Sigall, JAMA Netw Open 2020
- Leveille, JGIM 2020
- Walker, BMJ, 2015
- Salmi et al., Open Notes in Oncology: Patient versus Oncology Clinician Views, Cancer Cell (2020)